Service Delivery
Event services are considered fully delivered once the event begins at the scheduled date and time. After the event has commenced, no refunds will be issued.

Event Cancellation — General
If the event is canceled in its entirety due to unforeseen circumstances, Welcome to Jurassic Parties reserves the sole and absolute right to determine the appropriate resolution. This may include:

• Rescheduling the event, or
• Issuing a partial or full refund, or
• Declining to issue any refund.

All determinations made by Welcome to Jurassic Parties in such situations are final and binding.

Events Affected by Circumstances Beyond Control
If the event is canceled due to factors beyond the company’s reasonable control, Welcome to Jurassic Parties may, at its discretion:

• Issue a partial or full refund, or
• Reschedule the event, or
• Provide a comparable substitute or “make-good” option.

Such circumstances may include, but are not limited to, natural disasters, government or regulatory actions, strikes, production delays, or similar events.

All decisions made by Welcome to Jurassic Parties in these matters are final.

Rescheduled Events
If an event is rescheduled to a different date, no refunds will be issued. If an event is fully canceled and a refund is granted, the refund will include only amounts paid, less the non-refundable deposit.

Weather Policy
Indoor events are conducted on a rain-or-shine basis. Events will proceed as scheduled unless hazardous or severe weather conditions make travel or operation unsafe. Such conditions may include, but are not limited to, hurricanes, tornadoes, or severe storms. In these circumstances, the event may be canceled or rescheduled at the company’s discretion.

Payment Disputes and Chargebacks
By booking an event with Welcome to Jurassic Parties, you acknowledge that your reservation is made voluntarily and that you are responsible for payment of all charges associated with the event, subject to the terms of this Agreement.

Once payment has been made, you agree to contact Welcome to Jurassic Parties directly regarding any questions, concerns, cancellation requests, or requests for a refund before initiating a payment dispute or chargeback. Refunds and cancellations will be handled exclusively according to the cancellation and refund terms outlined in this Agreement.

A chargeback or payment dispute may not be used to circumvent the cancellation, refund, or payment terms of this Agreement. If a chargeback or payment dispute is initiated without a valid basis, or is determined to be fraudulent, unauthorized, or otherwise inconsistent with the terms of this Agreement, Welcome to Jurassic Parties reserves the right to contest the dispute and seek recovery of the outstanding amount.

To the extent permitted by applicable law, the Client may also be responsible for reasonable costs incurred by Welcome to Jurassic Parties as a result of an improper or fraudulent chargeback or payment dispute, including applicable payment processor fees, administrative costs, and reasonable collection or legal expenses incurred in recovering amounts properly owed.

Initiating a chargeback does not automatically cancel the Client’s payment obligations or release the Client from the terms of this Agreement.

Additional refund, return, or cancellation requests will not be honored beyond the terms outlined in this policy.